The Vault Exchange
Cancellation Policy
Integrated Communication Consultants CC, trading as The Vault Exchange
Registration Number: 94/06607/23 (Closed Corporation, South Africa)
Last updated: 26 June 2026
This Cancellation Policy explains how to cancel a subscription to The Vault Exchange, when cancellation takes effect, and how it affects billing and refunds. It should be read together with our Terms of Service and Refund Policy.
1. Recurring Subscriptions
Subscriptions are billed on a recurring monthly basis according to the plan you select. Your nominated payment method is automatically debited on each renewal date until you cancel.
2. How to Cancel
You may cancel your subscription at any time directly from your subscriber dashboard. No written request or notice period is required.
3. When Cancellation Takes Effect
Cancellation is immediate. Once you cancel via your dashboard, your subscription is deactivated and you will not be billed again. No further charges will be raised after cancellation.
4. How Cancellation Affects Refunds
Subscriptions are digital services and are non-refundable once access has been activated. No pro-rata refund is payable for the remainder of the billing period from the date of cancellation to the end of that month. Cancelling your subscription stops all future billing but does not entitle you to a refund of any fees already paid.
5. Summary
- Cancel at any time via your subscriber dashboard — no notice period required.
- Cancellation takes effect immediately — no further charges will be raised.
- No pro-rata refund is payable for the unused portion of the current billing period.
- Any separate refund claim is assessed solely in accordance with our Refund Policy.
Contact Details
Entity: Integrated Communication Consultants CC (trading as The Vault Exchange)
Registration Number: 94/06607/23
Physical Address: 121 Sameja Drive, Dunkirk Estate, Salt Rock, South Africa, 4420
Email: shammerton@thevault.exchange